RETURNS AND REPLACEMENTS
If you want to cancel your order, please write to us at email@example.com. Buyers who are not satisfied with the ordered products can return the goods at their own expense within the statutory period. The deadline for returning goods is 14 days from the day the buyer acquires possession of the goods.
The provider withholds the refund of the received payments until the returned goods are accepted or until the buyer provides proof that he sent the goods back. The provider will refund the buyer the full amount of the purchase.
In case of withdrawal from the contract, the buyer only covers the costs of returning the goods. The provisions of Article 43 of the Consumer Protection Act apply to the return of goods.
We consider the return only if the returned goods are in the original, undamaged packaging together with the attached documentation. Unless the goods are destroyed, damaged, lost or their quantity reduced through no fault of the buyer.
The buyer is responsible for the decrease in the value of the goods, if the decrease in value is the result of conduct that is not absolutely necessary to determine the nature, properties and functioning of the goods. Payments will be refunded as soon as possible, but no later than within 14 days of receiving the notice of withdrawal from the contract. Payment refunds are made to the buyer's TRR. The return of the received goods to the company within the withdrawal period is considered a notice of withdrawal from the contract. We will use personal data exclusively for the purposes of order fulfillment and other necessary communication.
You can return the products by post to:
Barbara Holzman sp
Kamnikarjeva street 27
1291 Lavrica Slovenia
The purchase price for returned products will be refunded to your transaction account within 14 days at the latest, or by postal order, or by agreement, we will count it as a credit for the next purchase.